Contact Us

Whether you’re ready to book or need more information, our team is available to assist you with anything you need.

We’re Here to Help


Phone

Call or WhatsApp us for quick assistance.

Email

We typically respond within the same business day.

Business Hours

Monday – Sunday 8:00 AM – 8:00 PM

Extended hours available for scheduled pickups.

Frequently asked questions

Find quick answers to the most common questions about renting with Zuume Car Rental. Everything you need to know clearly explained and easy to understand.

What is the minimum age required to rent a vehicle?
 

You must be at least 25 years old to rent a vehicle with Zuume Car Rental. A valid driver’s license and a clean driving record are required at the time of pickup.

Yes. A valid credit card is required to place a security deposit on the vehicle. The amount varies depending on the model rented.

Yes. You must provide proof of personal auto insurance or purchase our rental insurance coverage at checkout. For high-performance vehicles, additional coverage may be required.

Every rental includes:

  • Full vehicle inspection
  • Basic insurance (if selected)
  • Standard mileage allowance
  • Access to Tesla features such as Autopilot, navigation, and Bluetooth
  • Charging cable (may vary by model)

Delivery service or additional add-ons may be purchased separately.

Cancellations made 48 hours before the rental date are eligible for a full refund. Cancellations made within 48 hours may incur a fee or result in partial forfeiture of the deposit. No-shows are non-refundable.

Yes. Rentals include a standard daily mileage limit (varies by vehicle). Additional mileage will be charged at the rate specified in your rental agreement. Unlimited mileage may be available for select models at an additional cost.

Late returns may incur an hourly fee, and extended delays may result in an additional full-day charge. Please contact us if you expect a delay so we can assist you and avoid extra fees.

Ready to Experience Luxury?